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A registered manager in a residential home

Throughout her career Angie has progressed Angie AustinFINALthrough the ranks to get to where she is today. Driven and determined, she has always had a passion for social care values. Angie has benefitted from extensive career development opportunities completing an NVQ Level 2 and 3. She now holds a Level 5 Leadership Diploma in Adult Social Care, all achieved whilst doing a job that she loves.

“My career started in a hotel working as a hospitality manager. When we moved to Northallerton after starting a family I took on a role at a private hospital. My office window looked out onto a dementia courtyard and seeing that day after day made me realise that I wanted to be doing something that makes a difference in people’s lives.”

Motivated by this Angie started to take on some care shifts then moved to a pastoral care officer role. Angie progressed quickly to become a locality support officer before taking up the position of social care coordinator.

“From there I was chosen to be a part of the health interface team which involved predominantly supporting people with complex needs after they leave hospital. I gained lots of experience in this role and enjoyed working with the health service teams.”

Next, Angie went on to her first management role with the Swaledale START team and after four years moved to her current role as a registered manager.

“I’ve been here for 18 months now. It’s everything I thought it would be when looking out of that window and I just couldn’t imagine doing anything else. I love my job and the team I work with. They’re valuable people providing a vital service. Being able to make a difference to so many lives whilst still being able to enjoy fantastic benefits and a good work-life balance is fantastic.”

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About Make Care Matter

Our aim is to make care matter, supporting people in North Yorkshire to live longer, healthier, more independent lives. If you’re looking for a career which is more than just a job then adult social care is for you. You can find out more about working for us and apply for current vacancies here.

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