People who care
A reablement care and support worker based in the community
Throughout his career, Reda has made a real difference to the lives of many people. Whilst living in London he took on a voluntary role within the NHS and has since relocated to North Yorkshire. Reda now works in the reablement team helping people get back on their feet. .
“I originally trained as an accountant but after volunteering at a local hospital some of my colleagues suggested I apply for a paid job. When I moved to Harrogate I was really excited about this role, I liked the idea that every day would be different and that’s exactly how it’s turned out. I love everything about it. When I get up on a morning I know I am going to be making people happy and helping them get some of their independence back. I know that the people I support and their families are so grateful. Even just a thank you makes me feel recognised for the work I do.”
In 2015, Reda won an award for customer service excellence after a number of colleagues and customers spoke highly of the outstanding support that he has given them.
“I am proud of what I do. It can be challenging but it’s also extremely rewarding building those relationships. Seeing the progress people make from week one to week four and knowing that I’m helping them to maintain their lifestyle makes the role so much more worthwhile. The difference I make to the people I support means more to me than an award but the fact that people have taken the time to write to my manager makes my job even more rewarding and I wasn’t sure that was possible!”
Reda’s working hours allow him to help with childcare and he has every other weekend off to spend time with his family. Although he has already completed extensive training Reda is able to continuously develop through additional modules and shadowing other teams.