Make Care Matter / Contact us
Find out more about working in adult social care
The Recruitment Hub is an award-winning recruitment service from North Yorkshire, closely working with a large number of private care providers and assisting them with their recruitment challenges. They offer support and guidance to candidates whether you are applying for a specific job or want to find out more about social care and what’s involved.
Whether you are a care provider or someone looking to secure a role within the care sector, one of our recruitment specialists will be happy to help you.
For all queries in North Yorkshire please contact:
Kayleigh – Kayleigh.Stewart@northyorks.gov.uk or 07855195618
Kate - Kate.Wylie@northyorks.gov.uk or 07974406603
Kim – Kimberley.Holden@northyorks.gov.uk or 07929397906
Lauren – Lauren.Brady@northyorks.gov.uk or 07815 644420
Robyn - robyn.winter@northyorks.gov.uk or 01609 532590
Alternatively, you can email us at makecarematter@northyorks.gov.uk.
Frequently asked questions
We offer flexible hours to suit your lifestyle on both permanent or relief contracts, whether that is school hours or evening & weekends for example, we have hours to suit everyone.
Most of our services provide 24/7 care so we need staff around the clock however if weekends do not fit your availability we can offer shifts on weekdays that do.
Not currently as we want to keep our staff and residents as safe as possible. Restricted staff movement between different care settings is critical to minimise the risk of infection of COVID-19. In the governments adult social care winter plan new regulations are in place to enforce limitations on staff movement between health & social care settings.
You don’t need previous experience or qualifications to work in care, relevant training and support can be provided by your employer.
To work in care the most important qualities an employer will be looking for include:
Commitment: Working in any role within the care sector requires a high level of commitment to those you are caring for. You will be committed to ensuring they receive the best care and support possible and that you are doing everything you can to support them in living a fulfilled and dignified life.
Ability to relate to others: Working with others is a huge part of working in care, be it with service users or colleagues. It is therefore crucial that you can relate to those you are working with. This includes understanding the circumstances of those you are caring for and utilising this understanding to provide tailored care to suit their personal situations. It also involves being able to relate to colleagues, being appreciative of their opinions, suggestions and working closely with them to provide quality care and support.
Resilience: Working in care does not come without its challenges and can really test your ability to persevere at times. Maintaining resilience throughout is crucial and allows you to overcome any barriers and focus on the endless rewards that a career in care can bring.
Empathy: This is perhaps the most important value to hold when working in care. Skills, knowledge and experience offer a great deal but are outweighed by the ability to truly empathise with an individual and their circumstance. Being empathetic in your work and demonstrating an ability to practice emotional care as well as supporting with physical tasks is what makes a great carer.
No you do not need to drive. We have plenty of roles for both drivers and non-drivers so there is certainly something for everyone.
Yes. We are very keen on development within our Health & Adult services department, we offer a wide range of training programmes to help you progress into more senior positions, including access to a fully funded NVQ L2&3 in Health & Social care course. We offer apprenticeships within our care and support teams and we will soon offer these across the wider services including social work and occupational therapy.