Make Care Matter / Meet the team

Keeley Metcalfe
Talent Acquisition Manager for Future Talent
Keeley has worked in the Resourcing Solutions Team for over 15 years and brings a wealth and depth of resourcing experience. Keeley leads a variety of different projects and initiatives including the Council’s future talent agenda; work experience and employability opportunities for marginalised individuals who are furthest from employment.
In the past 12 months Keeley has stepped in to strategically support delivery of international recruitment in the Care Sector, specifically supporting displaced workers to find new sponsored employment. This has enabled her to develop knowledge of Visa’s and Sponsorships and advise accordingly.

Kimberley Holden
Resourcing Partner
Kim joined the Resourcing team in 2024, where she brings her experience in Recruitment and Employer engagement. Leading the provision of Resourcing Solutions for our health and Social services. Her role involves helping Health Care providers within the North Yorkshire area with their recruitment and supporting candidates find the best role for them. Kim dedicates herself to addressing key areas such as tackling unique recruitment obstacles, devising efficient strategies for staff resourcing, and ensuring the fulfilment of staffing requirements.

Lara Wilkin
Resourcing Officer
Lara joined the Make Care Matter team in 2024 as a Graduate in International Recruitment, she graduated from the University of Lincoln in 2023 with a degree in History. Lara previously worked at North Yorkshire Council as a Business Support Administrator in Pensions and Payroll.

Elle Coffey
Resourcing Officer
Elle joined the Make Care Matter team in 2024 as a Graduate in International Recruitment. Prior to securing a graduate position at NYC, she enjoyed working in a primary school. Elle graduated from Teesside University in 2023 with a degree in Criminology. Elle’s knowledge of the UK health care sector has been developed through studying a Health and Social Care course at Darlington College in 2017 and through placements at local care homes.

Shelby Young
Resourcing Partner
Shelby joined the Recruitment Hub team in 2020, where she brings her experience in recruitment from both the public and private sectors to manage the Make Care Matter team. She leads the delivery of resourcing solutions to our health and adult services. Some of her main focuses include; overcoming specific recruitment challenges, delivering an effective strategy for staff resourcing and fulfilling staff resource requirements. Shelby works hard with our services to provide future workforce planning and to facilitate the need for staffing solutions in times of crisis.

Robyn Berry
Resourcing Officer
Robyn joined the Resourcing Solutions team in 2019 as a Resourcing Officer, and has experience working in our children and young people’s service, as well as Make Care Matter. Robyn re-joined the Make Care Matter team in 2024 to support external care providers with their recruitment needs across North Yorkshire. Prior to her role in NYC, she has a strong recruitment background working in the private sector in Medical Devices.