Jess has extensive resourcing experience gained from 12 years of working in both the private recruitment sector and from within our operational recruitment team. Jess leads and develops our strategic approach for recruitment campaigns which includes corporate, specialised and high volume positions and manages our recruitment hub, leading our resourcing approaches in the health and social care sector. Jess was involved from the concept of the recruitment hub, so has worked directly with care providers to identify their needs and plan and develop how the service can support these requirements.

Lauren has extensive recruitment experience that she has gained working as a Recruitment Advisor for a private care provider. Before working in the healthcare sector, she worked as a recruiter for a Commercial agency. Lauren works as a Care Assistant, meaning she is well equipped to effectively resource candidates within the Healthcare sector. Lauren joined NYC in 2022 to support the HAS team as a resourcing co-ordinator and will be recruiting care role across North Yorkshire.

Kate joined the Make Care Matter team in 2024 as a Resourcing Officer, bringing with her a wealth of customer service experience from her previous roles in property management, estate agency, and the financial sector. Her extensive background in these industries has honed her skills in stakeholder engagement and client relations.

Inés joined the Make Care Matter Team in 2024 as a Graduate International Recruitment Officer through the Graduate scheme at North Yorkshire Council. Inés’ knowledge of the UK healthcare sector has been developed through her part-time work as a care assistant while at university and working in an HR role within the NHS.

Lara joined the Make Care Matter team in 2024 as a Graduate in International Recruitment, she graduated from the University of Lincoln in 2023 with a degree in History. Lara previously worked at North Yorkshire Council as a Business Support Administrator in Pensions and Payroll.

Elle joined the Make Care Matter team in 2024 as a Graduate in International Recruitment. Prior to securing a graduate position at NYC, she enjoyed working in a primary school. Elle graduated from Teesside University in 2023 with a degree in Criminology. Elle’s knowledge of the UK health care sector has been developed through studying a Health and Social Care course at Darlington College in 2017 and through placements at local care homes.

Shelby joined the Recruitment Hub team in 2020, where she brings her experience in recruitment from both the public and private sectors to manage the Make Care Matter team. She leads the delivery of resourcing solutions to our health and adult services. Some of her main focuses include; overcoming specific recruitment challenges, delivering an effective strategy for staff resourcing and fulfilling staff resource requirements. Shelby works hard with our services to provide future workforce planning and to facilitate the need for staffing solutions in times of crisis.